Electronic Complaint Submission (ECS)
Submit your complaint to the State of New Mexico Department of Justice with Electronic Complaint Submission (ECS) website.
Welcome to the State of New Mexico Department of Justice Electronic Complaint Submission (ECS) application. ECS allows you to submit your complaint to our office with electronic forms and helps to ensure the relevant information for your complaint is submitted.
*NEW* - Fire Recovery
Many people have been impacted by the Hermit's Peak and Calf Canyon fires. Our office is monitoring issues that may be preventing appropriate recovery for those affected. Three new complaint options relating to fire recovery are now available.
How ECS works
ECS will guide you through the information required for submitting a complaint by the use of a stepped process.
Below are the steps to submitting a complaint. When you are ready, click the Continue button below to get started.
Choose the type of complaint, and describe the nature of your complaint. To learn more about the types of complaints available, see our list of complaint types. If you are reporting an emergency or crime please call 911 to reach law enforcement. If your complaint concerns the abuse and neglect of a child, please call 1-855-333-SAFE  or #SAFE from a cell phone.
Provide information about yourself, who your complaint is against (person, business, public body, etc.), and any other parties to your complaint.
3. Complaint Specifics
Depending on the complaint type chosen, complaint specific questions will be presented to you.
If there was a transaction in which money was exchanged, provide the details of the transaction.
If the complaint type chosen allows, you can upload up to five 10MB files along with your complaint. Files accepted can be PDF, Word, or picture.
A summary of the information provided will be presented with options for you to make changes.
Acknowledge the terms of submission, and submit. Your complaint is not considered complete and submitted to our office until you acknowledge and submit your complaint during this step 7. Below are the terms of submission you will need to acknowledge in step 7.
Acknowledgement / Declaration
Disclosure of your complaint: A copy of this complaint may be sent to the business/entity/agency against whom I am filing this complaint. This complaint is a public record, thus available under provisions of the NM Inspection of Public Records Act.
Disclosure to other entities: This complaint, its content, and other information may be disclosed to other law enforcement and regulatory agencies.
DECLARATION: By submitting this form, I attest that the information in this complaint is true and accurate to the best of my knowledge. I further understand that by submitting this form I may be called to testify as a witness in this matter.
The State of New Mexico Department of Justice cannot give legal advice regarding this complaint and will not act as your personal attorney. If you have questions regarding your rights please contact a private attorney.
Submission of a complaint is not confirmation that an investigation will be initiated.
Upon submission, you will be provided a reference number and a printable report for your records.
At any time, you can save your progress.
Start your complaint
Start the electronic complaint submission wizard to submit your complaint to our office. To begin please solve the captcha below.